What is your refund policy?
Damages must be reported within 3 days of receiving merchandise or cannot be returned.
We accept returns for refund to your original form of payment when postmarked within 14 calendar days from the date you receive your order.
Returns must be issued as credit to the original form of payment. If this is not possible, returns will be issued in the form of store credit.
How should I send my return back?
Please refer to the Return Policy above and online to ensure that your return meets the criteria stated.
Please send an email to firstname.lastname@example.org to start your return process.
You are free to return your item(s) in the original packaging or whatever packaging you choose. Please do not staple any bags as it can damage the item(s).
REFUNDS & PROCESSING TIME
You will be notified via the email address associated with your order within 24 business hours of your return's arrival. It can take up to two weeks to fully process your return and reimbursement. Refunds will be issued to the original method of payment. Your banking institution may require additional days to process and post this transaction to your account.